We design a Service Level Agreement and Preventative Maintenance Plan that makes sense for your business featuring any combination of the services below.

At Infinity, we understand that each customer's environment is unique. Because a paintbrush approach to managing your IT infrastructure doesn’t always make sense, we offer customized Help Desk services.

We deliver continuous monitoring of your servers, desktops, and networking devices, including:

• Connectivity Monitoring
• Performance and predictive failure monitoring
• Event log monitoring
• Patch-level monitoring
• System change monitoring
• System replacement and warranty tracking services
• APC UPS monitoring services
• Firewall availability and performance monitoring
• Antivirus Monitoring
• Intrusion detection monitoring

• Automatic alerts to our IT support team when a problem is detected, results in minimal disruption to your company’s productivity
• Dedicated Help Desk that can be accessed via email, Web, or phone
• 24x7x365 on-call availability
• Detailed tracking by our Help Desk of all events, documenting all problems and responses